Supported Salesforce products

The breadth of products within the Salesforce ecosystem is wide. Here we list those which our Experian Data Validation for Salesforce Lightning app officially supports.

Supported products

  • Sales Cloud (including Console app)
  • Service Cloud (including Console app)
    • Note that it is untested in the Field Service extension to Service Cloud.
  • Experience Cloud
    • Only site templates built using the Aura framework are currently supported.
    • Only our EDQ Record Detail component can be added directly to pages of Experience sites, but a similar user interface can also be achieved by embedding a Screen Flow which utilizes all our individual Screen Flow components.
    • Guest Users are not currently supported.

Not currently supported

  • Field Service (extension to Service Cloud)
  • Marketing Cloud Account Engagement (formerly Pardot)
  • B2B Commerce Cloud
  • Industry Clouds, e.g. Financial Services Cloud, Health Cloud, Public Sector Cloud

Not applicable

  • Marketing Cloud (all products with the exception of Account Engagement, formerly Pardot)
  • Revenue Cloud (previously Salesforce CPQ)
  • Data Cloud (previously Salesforce CDP / Genie)
  • Analytics Cloud (CRM Analytics and Tableau)
  • Net Zero Cloud