Troubleshoot

1. Download both Entrust and GlobalSign files.
2. Extract the files.
3. Install the certificates in the correct certificate stores, according to your platform:

For further help contact us.

In order to use our services, you need to ensure that certain IP addresses (listed below) are accessible to you (i.e. not blocked by your firewalls).

• 167.107.82.39
• 45.60.31.210
• 45.60.32.212
• 45.60.33.210
• 45.60.34.212
• 45.60.35.210
• 45.60.36.212
• 45.60.37.210
• 45.60.38.212
• 45.60.39.210
• 45.60.40.212