What are notifications

Notifications help you to monitor your products and to ensure that

  • there are no interruptions to your service (license date expiring or zero credits remaining)
  • you're aware of any significant changes in behavior (spikes or drops in requests)

Your account is checked daily, and you'll be alerted when the rules you have set are triggered. This means that as long as your notifications are set up appropriately, you'll only need to log in to your account when there's been an unusual activity, or to diagnose a potential issue.

We recommend that you set the notifications levels so that they're only triggered infrequently. Getting too many notifications means they can easily be ignored - so to prevent this, adjust they settings accordingly. We also recommend checking that the notifications are sent to the right users.