This section provides answers to FAQs about notifications.
Every day after midnight GMT. Your account is checked daily, and you'll be alerted when the rules you have set are triggered.
Yes. In fact, it's a good idea is to have multiple notifications with increasing levels of urgency, reflected both in the notification name and the number of recipients, as the license end date draws nearer, credit balance diminishes or volume used dramatically changes.
There's two things you can check:
If the product license end date was already the same or lower than the value you entered when you were in the portal setting the rule then we don't send you an email. This means you won't be alerted to things you already know about.