Inbox notifications and other Automation messages can be sent to users via email once the administrator has configured the settings for your SMTP server.
To configure SMTP server:
- Go to Settings > Communication.
- Under SMTP properties, switch Enabled on.
- Configure the following SMTP properties:
- Email Protocol: Select the protocol used to connect to the mail server:
SMTP or SMTPS
- SMTP Host Name: Enter the hostname of the SMTP server (e.g.
smtp.gmail.com)
- SMTP Port: Specify the port used by the SMTP server (commonly
25 or 587 for SMTP, 465 for SMTPS)
- SMTP Authentication: Select the authentication method used by the SMTP server:
Password
- Username: Email account used for sending messages
- Password: The password associated with the email account
OAuth Client Credentials
- Username: Email account used for sending messages
- OAuth Token Endpoint: OAuth authorization server endpoint used to obtain access tokens
- Scopes: OAuth scopes required by the mail provider
- Client ID: Application (client) identifier registered with the identity provider
- Client Secret: Client secret generated for the registered application
- MIME Type of the Content: Select the format of outgoing email messages:
Plain Text Emails are sent as text-only messagesHTML Emails can contain formatted content such as styling, hyperlinks, and tables
- From Address: Specify the sender email address that will appear in outgoing emails
- Subject Prefix: Optionally specify a prefix that will be added to the beginning of every email subject
- Connection Timeout (Milliseconds): Specify the maximum time (default of
3000), in milliseconds, that the application will wait when establishing a connection to the SMTP server
- Click Test connection to verify the SMTP server configuration.
- Click Save to apply the changes.
