Other issues

The quickest way is to use Data Studio:

1. Click on your username in the top-right corner.
2. Select Restart service.
3. Click Yes to confirm.
4. You will be taken to the login page.
5. Log back in.

Alternatively:

1. Search for services from the start menu or go to Control Panel > System and Security > Administrative Tools > Services.
2. Locate the Experian Aperture Data Studio Database Server service.
3. Right-click on the service and select Start.
4. Log back into Data Studio.

1. Stop the service:
   • Search for services from the start menu or go to Control Panel > System and Security > Administrative Tools > Services.
   • Locate the Experian Aperture Data Studio Database Server service.
   • Right-click on the service and select Stop.
2. Back up: Copy and save the following files/folders to a separate location:
   • The Aperture Data Studio folder (by default, C:\ApertureDataStudio). This contains all your data, workflows and caches. You can choose to back up individual sub-folders as well:
     • import (if you have any files imported)
     • content (if you're using auto data tagging)
     • drivers (if you're using any custom JDBC drivers)
     • if you have snapshots: copy all the required ones (by default, C:\ApertureDataStudio\data\resource\table\workflow\`{UUID}_{Snapshot Name}`)
     • sampledata folder (if you use sample data or tutorials).
   • Server properties file (by default, C:\Program Files\Experian\Aperture Data Studio {version}\server.properties). This contains all your settings defined in Configuration.
   • Filedatastores properties file (by default, C:\Program Files\Experian\Aperture Data Studio {version}\filedatastores.properties). Back this up if you have set up any data stores, use sample data or tutorials.
   • workflowTriggers.json file (by default, C:\Program Files\Experian\Aperture Data Studio {version}\workflowTriggers.json). Back this up if you have any workflow triggers defined.
   • Virtual Machine Parameters={memory usage} setting, if not using the default JVM setting (by default, C:\Program Files\Experian\Aperture Data Studio {version}\Aperture Data Studio Service 64bit.ini).
   • If you have custom steps:
     • addons folder (by default, C:\Program Files\Experian\Aperture Data Studio {version}\addons)
   • If you are licensed for Experian Batch:
     • License key file (by default, C:\ProgramData\Experian\batchkeys.ini)
     • Qawserve file (by default, C:\ProgramData\Experian\addressValidate\runtime\qawserve.ini)
     • Qaworld file (by default, C:\ProgramData\Experian\addressValidate\runtime\qaworld.ini)

See Upgrade Data Studio

By default, the database is installed on C:\ApertureDataStudio.

To change this, go to Configuration > All server settings > Database root and change the value. You will be prompted to restart Aperture Data Studio.

Try reloading the browser cache: Ctrl+F5.

Ensure the Windows service (Experian Aperture Data Studio Database Server) is running.

Search for services from the start menu or go to Control Panel > System and Security > Administrative Tools > Services.

Check that the Windows service (Experian Aperture Data Studio Database Server) is running.

Search for services from the start menu or go to Control Panel > System and Security > Administrative Tools > Services.

Check that you're not using the default Data Studio ports: 7701 and 7801 (used by the web server and the ODBC, respectively).

To change these defaults, go to Configuration > Communication > and modify REST web server TCP/IP port and/or ODBC Port values.

1. Search for remove program from the start menu or go to Control Panel > Programs > Programs and Features.
2. Find Experian Aperture Data Studio.
3. Right-click, select Uninstall, then click Yes.

The uninstaller will delete:

• C:\ProgramData\Experian\addressValidate
• C:\Program Files\Experian\Aperture Data Studio {version} (includes custom steps, server settings, custom drivers, etc.)

The uninstaller will not touch:

• C:\ProgramData\Experian (licenses for Data Studio and Experian Batch, might also contain other Experian files).
• C:\ApertureDataStudio (contains workflows, users, import folders, etc.)