Data journey
Certifications
ISO 27001 Certificates available upon request
Data retention
The following data elements are encrypted and stored 3 months in an Experian Data Center and for 1 year in Microsoft Azure for troubleshooting, internal testing, caching and product quality improvement purposes:
- Input country
- Input address
- Transaction start/end time
- IP address of caller
For data quality insights reporting purposes: We store 100% anonymised metadata related to searches across all services indefinitely.
Regional data transfer
- The API Gateway, Global Intuitive and Experian Enrichment products are deployed to the US, UK and Australia.
- Depending on the origin, requests are routed to the nearest data center and data remains there.
- In the event of a data center failure, requests will be routed to the nearest healthy data center.
