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Experian Phone Validation

Data journey

Data journey

Data retention

The following data elements are encrypted and stored 3 months in an Experian Data Center and for 1 year in Microsoft Azure for troubleshooting, internal testing, caching and product quality improvement purposes:

  • Transaction start/end time
  • Validation result
  • IP address of caller

For data quality insights reporting purposes: We store 100% anonymised metadata related to searches across all services indefinitely.

Regional data transfer

  • The API Gateway is deployed to the US, UK and Australia. Depending on the origin, requests are routed to the nearest data center.
  • In the event of a data center failure, requests will be routed to the nearest healthy data center.
  • Our third party phone validation service is hosted in Ireland.