Troubleshoot

SSL certificate errors

Your SSL certificate might have expired. To manually update your deployment:

1. Get the files:
   Download ZIP

2. Extract the files.

3. Install Root.crt in the Trusted Root Certificates Authorities Store.

4. Install the following files in the Intermediate Certificate Authorities Store:

   • Intermediate1.crt
   • Intermediate2.crt

5. Install api.experianmarketingservices.com.cer in the Personal Certificate Store.

6. For further help contact your local support team.