Troubleshoot

1. Download both Entrust and GlobalSign.
2. Extract the files.
3. Install the certificates in the correct certificate stores as shown below:

Contact us for further help.

In order to use our services, you need to ensure that certain IP addresses (listed below) are accessible to you (i.e. not blocked by your firewalls).

• 167.107.82.39
• 45.60.31.210
• 45.60.32.212
• 45.60.33.210
• 45.60.34.212
• 45.60.35.210
• 45.60.36.212
• 45.60.37.210
• 45.60.38.212
• 45.60.39.210
• 45.60.40.212