FAQs

You don't need to remove your username / password credentials from the code to use token authentication.

To switch to token authentication:

1. Retrieve your token from Self Service Portal > Licenses.
   If you don't have one yet, go to Self Service Portal > Licenses, click Add a Token and enter the required details.
2. Enter your token as the value for auth-token field under the HTTP Header.

The DPV lock occurs when a seed address is returned. A seed address is a non-existent address that will deactivate DPV functionality if it's searched upon. Seed addresses are used to prevent the illegal creation of verified address lists. Please log in to Self Service Portal to unlock DPV functionality.

Experian maintain multiple data centers, geographically separated, to ensure the availability of the application.

AV SOAP traffic is routed based on:

• Response time.
• Geo-location.
• Data center availability.

This allows failover to be fast, and seamless.

What to avoid?

Where possible we suggest:

• Never hardcode the IP.
• Never use local HOSTS entries.
• Avoid DNS caching.

Recommendations

Customers should always ensure that their integration servers can communicate with IP's published by Experian.