App configuration

Once the app has been installed, a Settings page is accessible by clicking on Experian Address Validation in the Apps section of the admin sidebar. To activate Experian Address Validation in your checkout, enter your authentication token and optional configuration details here and then enable Address autocompletion in the Settings sidebar of the checkout editor.

App settings

The following configuration options are available:

You will need to provide your Experian Address Validation API authentication token. If you don’t already have a token please visit the Self Service Portal to obtain one or contact one of our regional sales teams.

The token will be validated on entry and if successful be marked with an Active badge.

Valid token applied

If the token is valid and the app detects a change to your licensed datasets, you will be prompted to review your Datasets configuration.

If you experience any errors when setting your token please refer to our troubleshooting guide.

Our Experian Address Validation API has an optional country specific datasets parameter which allows you to specify a collection of datasets you want to search against. This setting only needs configuring if you don't wish to use the default address dataset and you are correctly licensed for an additional dataset.

The API documentation details the possible values for each country and search type, which in the case of our Shopify app is Autocomplete. Currently, the following countries have options for additional datasets beyond the default address dataset:

  • Australia (AUS)
  • Ireland (IRL)
  • New Zealand (NZL)
  • United Kingdom (GBR)

When you enter a valid authentication token, a check will be carried out to see if any datasets are licensed. A warning message may be shown if any changes are detected, giving you a chance to check your current settings before they are reset.

Available datasets will change warning

Maximum address picklist suggestions

The maximum number of address picklist suggestions displayed can be set to between 3 and 5.

Address line population

Address formats from postal authorities around the world can differ considerably and Experian Address Validation will provide the best possible response and format for any given country.

By default, to ensure consistency, our integration will populate only the first Address field. However, if the checkout form options have been configured to include the Address line 2 (apartment, unit, etc.) field, you can use this setting to control how the address is distributed across the two lines, based on the three address lines returned by the Experian API.

Option Address line population
Use address line 1 only Shopify AL1 = Experian AL1, Experian AL2, Experian AL3
Shopify AL2 = NOT USED
Use both address lines, weighted towards line 1 Shopify AL1 = Experian AL1, Experian AL2
Shopify AL2 = Experian AL3
Use both address lines, weighted towards line 2 Shopify AL1 = Experian AL1
Shopify AL2 = Experian AL2, Experian AL3

The level at which to log events to the browser console can be set to:

  • Debug: Very verbose and most likely only of use to developers for debugging on client stores.
  • Info: More verbose troubleshooting info.
  • Warn: Logs errors and less important warning messages. These are less critical but likely to be of interest to the merchant for troubleshooting.
  • Error: Only logs important errors that could impact functionality.
  • Suppress: Prevents all log events from being shown.

Enable address autocompletion

  1. Navigate to the Settings > Checkout section of your Shopify admin.

  2. In the Configurations section, click Customize on the checkout configuration that you want to customize to open the checkout editor.

  3. To access the Settings sidebar of the checkout editor, click the gear icon on the left sidebar.

  4. Scroll down to the Address autocompletion section to enable it and select Experian Address Validation.

    Use address autocomplete

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